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Home > Customer Reviews > reviews

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February 11 2026

reviews
Christopher Kornienko
1 avis • 0 photo
5 Stars
I recently became the proud owner of a brand new Toyota, and my experience with this dealership has been nothing short of amazing. Buying a vehicle can be a stressful and time consuming venture. My sales advisor, Saad Jai-Mansouri, ensured that those feelings were never present. He put me and my wife at ease from the moment we first walked into this dealership. Within moments we were test driving our desired vehicle and that was followed by a discussion about the most dreaded topic : the numbers ($). This was discussed with total transparency, professionalism, and thoroughness that was easy to comprehend. I dealt with many other Toyota dealerships in Ottawa/Gatineau, and trust me…there is no shortage of BS out there.

Fast forward a few months, and I’m behind the wheel of a brand new car that I adore. Every employee that I’ve interacted with has been lovely - reception, sales, service employee- doesn’t matter. All lovely!

I’m surprised to read that some people had negative experiences with the dealership, and with Jai specifically. Perhaps these are entitled clients that feel the world owes them a preferential treatment. Just be a decent person, and you will leave feeling like family. Looking forward to continuing doing business here and do yourself a favor by checking them out.

Other Satisfied Customers

Review

September 09 2025

Charm O 3 avis • 0 photo ***** 5 weeks ago We had an excellent experience buying our car here. (1st time buyer here) The staff was very helpful, patient, and knowledgeable, guiding us through every step of the process. They made sure all our questions were answered and helped us feel confident in... Read more

Review

November 28 2024

Omar barnawi 3 hours ago New Thank you Saad for your excellent service to find my dream SUV 2025 Highlander Hybride Platinium Your job was amazing and clear from the beginning and you find my car before the Estimated arrival time Thanks Jai saad and thank you Villa Toyota Read more

Review

October 25 2024

Sof Bou 1 avis Excellent service from Jay Saad very satisfied with my purchase BZ4X professional service and taking possession within 24 hours of my purchase Thank you villa Toyota Read more

Review

October 21 2024

Melanie Rivest Local Guide·36 avis·10 photos 2nd vehicle rented with Marc Dupont. Great Service!! He always finds solutions and gives me ALL the explanations to my questions. I also return for my interviews - which I include with my rental. I wouldn't go anywhere else. The best team in Outaouais.... Read more
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