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Home > Customer Reviews > reviews

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February 11 2026

reviews
Christopher Kornienko
1 avis • 0 photo
5 Stars
I recently became the proud owner of a brand new Toyota, and my experience with this dealership has been nothing short of amazing. Buying a vehicle can be a stressful and time consuming venture. My sales advisor, Saad Jai-Mansouri, ensured that those feelings were never present. He put me and my wife at ease from the moment we first walked into this dealership. Within moments we were test driving our desired vehicle and that was followed by a discussion about the most dreaded topic : the numbers ($). This was discussed with total transparency, professionalism, and thoroughness that was easy to comprehend. I dealt with many other Toyota dealerships in Ottawa/Gatineau, and trust me…there is no shortage of BS out there.

Fast forward a few months, and I’m behind the wheel of a brand new car that I adore. Every employee that I’ve interacted with has been lovely - reception, sales, service employee- doesn’t matter. All lovely!

I’m surprised to read that some people had negative experiences with the dealership, and with Jai specifically. Perhaps these are entitled clients that feel the world owes them a preferential treatment. Just be a decent person, and you will leave feeling like family. Looking forward to continuing doing business here and do yourself a favor by checking them out.

Other Satisfied Customers

Review

November 22 2024

David Marinier 3 avis Great service, my first car purchase went without a hitch. Signing documents was quick, and the car was delivered within three business days. Would definitely recommend. Read more

Review

November 22 2024

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Review

November 01 2024

Veronique Viau 2 avis Very satisfied with the service I received for the purchase of my new car with the representative Jai Saad a lot of respect for him 100% Read more

Review

August 22 2024

Abdou Diallo 17 avis·1 photo il y a 3 mois Hello, This message is intended to the management of Villa Toyota. I would like thank you and your staff, particularly Maude, Andreanne from the service department and Patrice (Head mechanic) for their customer service and for going above. I had my... Read more
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